Virginia Institute for Psychiatric and Behavioral Genetics Technology Services provides a high level of support that is aligned with our mission — teaching and learning to research and administration — with a robust help desk that is simple to use and maximizes IT support solutions. We welcome your feedback on how we can enhance and streamline academic technology at VIPBG.
Computer Solutions
Hardware/software support, asset inventory, mobile devices, networking, purchasing, remote access, communications.
HPC Cluster Support
Connectivity, job submissions, remote access, account management, scripts, home directory, 24/7 access with duel support.
Information Security
Active Directory, GPO, asset protection, MECM, JAMF, Anti-virus, data encryption, backup and access management, software licensing.
Data Storage Solutions
Backup and restoration, full/incremental, data integrity, HIPAA compliance, access management, sensitive data storage.
What people are saying
Testimonials From Our Customers
Associate Professor
Executive Assistant
Associate Professor
The VIPBGTS department does an amazing job handling the multiple IT demands of my lab. Their service is an invaluable resource to my lab and to the broader VIPBG community.
VIPBGTS is quick to troubleshoot my issues, are knowledgeable in their solutions, and explain the resolution in a simple, direct and courteous way. I’m very impressed.
VIPBGTS serves a variety of needs in my research. The staff are always willing and able to respond to my software or hardware-related questions. I'm grateful for their commitment!
Application Support
Microsoft Windows, Apple OS, and Linux/Unix
Security Solutions
Anti-Virus, Encryption, Asset Protection
IT Procurement
Budgeting, Vendor Relations, Procurement
Policy & Compliance
Theft Protection, Security, Records Management